Privacy Policy

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DeliveryPoet.co.uk (operated by Iykonic Company Limited) is committed to protecting your privacy and ensuring the safe handling of your data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, services, and operations.

1. Information We Collect

Business and contact details provided when you enquire or register for our services

Delivery information such as addresses, contact persons, and schedules

Billing and payment details

Website usage data (cookies, analytics, IP addresses)

2. How We Use Your Information

To provide and manage our logistics and delivery services

To process payments and maintain business records

To communicate with you regarding service updates, offers, or enquiries

To ensure compliance with legal and regulatory obligations

3. Data Security

We implement industry-standard measures to protect your data from loss, misuse, or unauthorised access.

4. Data Sharing

We do not sell your data. We may share information only with trusted partners or subcontractors necessary to deliver our services, and only under strict confidentiality.

5. Your Rights

You have the right to:

Access the data we hold about you

Request corrections or updates

Request deletion of data (subject to legal or contractual obligations)

6. Contact Us

For any privacy concerns, please contact:

📧 info@deliverypoet.co.uk

📍 Iykonic Company Limited, 1 Camden Street, Coventry, CV2 4PZ

These Terms & Conditions (“Terms”) govern your use of DeliveryPoet.co.uk and services provided by Iykonic Company Limited. By engaging with our services, you agree to these Terms.

1. Services

DeliveryPoet provides B2B logistics, delivery, and related services using a fleet of LWB and Luton vans, with capacity to scale in line with client demand.

2. Service Agreement

All services are subject to written confirmation, contract, or service-level agreement (SLA).

Clients must provide accurate delivery details, including addresses and contact information.

Delivery timelines are estimates; while we strive for punctuality, unforeseen circumstances may cause delays.

3. Client Responsibilities

Ensure goods are properly packaged and labelled.

Declare any restricted or hazardous items before scheduling.

Comply with all relevant laws and regulations.

4. Liability

DeliveryPoet’s liability is limited to the value of the delivery service paid unless otherwise agreed in writing.

We are not liable for delays caused by traffic, weather, strikes, or events beyond our control.

Insurance for goods in transit may be arranged separately if required.

5. Payment

Payment terms are as agreed in the client contract or invoice.

Late payments may incur charges as permitted under UK Late Payment legislation.

6. Termination

We reserve the right to suspend or terminate services if clients breach these Terms, including non-payment or misuse of services.

7. Governing Law

These Terms are governed by the laws of England and Wales, and disputes shall be subject to the jurisdiction of UK courts.